Privacy Policy

At Zoreli, we believe that privacy is an important part of good customer service. That is why we have prepared this Privacy Policy to explain what personal data we collect, how we use it, and how we protect it when you visit our site https://zoreli.pl/, make a purchase, or contact our team. By using our website, you accept the terms described in this policy. If you do not agree with them, please do not use our services.

Who we are

Company name: Zoreli
Address: Afrykańska 14F, 03-966 Warsaw, Poland
E-mail: info@zoreli.pl

What data we collect

By using our site, we may collect the following information:

Technical data such as IP address, browser type, or time zone.
Personal data provided when placing an order: first and last name, email address, phone number, delivery address, and payment details.
Information provided when contacting us (e.g., customer service inquiries).

How we use your data

Your data is used by us for:

fulfillment and delivery of orders,
providing customer service,
protecting the service and preventing abuse,
personalizing your shopping experience,
sending updates, offers, and marketing messages (only if you consent).

Data sharing

Your data may only be shared with trusted partners such as:

payment service providers,
courier and transport companies,
technical and marketing service providers (e.g., e-commerce platform).

We never sell or rent your personal data.

Cookies

Our website uses cookies to:

to remember your preferences,
to improve the operation of the service,
to present content tailored to your interests.

You can disable cookies in your browser settings, but some website features may then not work properly.

Your rights

You have the right to:

access to personal data we hold about you,
correction or deletion of your data,
data processing restrictions,
receiving a copy of your data in a portable format,
withdrawal of consent at any time (e.g., unsubscribing from the newsletter).

To exercise these rights, write to us at: info@zoreli.pl

Children's privacy

Our services are intended for adults. We do not knowingly collect data from persons under 18 years of age. If such data is provided to us, we will delete it immediately.

Data transfer abroad

If you use our services in Poland, please remember that your data may also be processed or stored outside the country – for example, in the United States – by our trusted partners (payment providers, technology platforms, logistics companies).
We ensure that every such transfer is carried out securely and in accordance with applicable data protection regulations.

Data security and storage

We prioritize the security of your data. We store data only as long as necessary to:

provide our services,
comply with legal requirements,
resolve any disputes.

Changes to the privacy policy

From time to time, we may update this Privacy Policy. The latest version will always be available on the website https://zoreli.pl/. We encourage you to regularly check for any changes.