Shipping policy

At Zoreli, we believe that fashion shopping should be as enjoyable as wearing the clothes. That’s why we created a delivery process that is simple, transparent, and reliable – so your order reaches you quickly and without unpleasant surprises.

Free delivery on every order

We cover all shipping costs within Poland, the UK, the US, the Czech Republic, Romania, and Hungary. There are no hidden fees at checkout. You only pay for the products you choose, and they'll be delivered straight to your door.

We deliver orders to addresses in Poland, the United Kingdom, the United States, the Czech Republic, Romania, and Hungary. Each package is carefully prepared and packaged before leaving our warehouse.

Processing and delivery time

Order preparation: 1–2 business days.
Shipping: usually 3–7 business days from the moment of dispatch.
Total delivery time: in most cases 4–9 business days.

We ship daily orders by 4:00 PM (GMT+1, Warsaw time), Monday through Saturday.

Couriers and shipment tracking

We work with trusted courier companies such as DHL, FedEx, and UPS to ensure your package arrives safely and on time.

After your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package’s journey right to your door.

Possible delays

Although we always strive for punctual delivery, occasional delays may occur – especially during peak periods or due to factors beyond our control, such as weather or logistical issues. In such cases, we keep you informed about your shipment’s status.